I've never had to ask for their assistance but I personally think the mods do quite a bit more than should be expected from them. At least from what I've seen from transactions other people have...

Go to timezone.com and see what happens if you get a watch that is not as described.

On one of the forums where I buy fountain pens there is absolutely NO vetting process for any of their dealers. Their dealers are free to post in the Dealer section and since there is no feedback system it's difficult to know who the good guys are unless they are well known in the circle.

This hobby is in the gray area and we take risks buying merchandise. I've been scammed before so I understand the feeling... trying to throw the responsibility on someone else doesn't help.

So tell me... what do you think the mods SHOULD do?