I recently sold a 3 year old rep, that was fully working at the moment of sale. After it not selling for months, I decide to let it go to a buyer with a 20% discount on the price, which was already low.
Buyer gets in touch with me 10 days after tracking shows it's received, that the movement stopped working. He took it to his "watchmaker" that charged him €35 to fix it, he wants me to pay half.
I told him I can't be liable for a replica movement stopping to work. It also seemed to have been working fine up until after 10 days later, judging from the fact he didn't mention anything. I told him to get a mod involved to mediate because he is not satisfied with me not wanting to pay half the cost for micro-servicing a 3 year old replica movevement that he broke 10 days after receiving it.
He also used Paypal directly to engage with a resolution chat, mentioned the watch sale..
How do I get a mod to step in and mediate between us?
Bookmarks