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Thread: Puretime Angus-Customer Service

  1. #1
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    Default Puretime Angus-Customer Service

    I bought a Pam 300 from Angus months ago, The screw down crown stripped, I asked Angus if he could fix it ?

    Here is what he said "Mike send it back to me and I will send you a new watch" !

    No pratting about, No winging about the factory will not do anything as you've had it a few months, No comments about "Well maybe you F---D it up" ! No comments like "It's a rep what do you expect" He didn't ask me to send photos !

    Just plain old fashioned customer service, Cheers Angus, You Rock.

    Guess where I'm buying my next REP ????

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    Default

    Great to hear another customer service triumph! Three cheers for our trusted dealers!

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