Hello and HELP Please regarding problem with PURETIME DEALER

**Intresting** · 11-14-2019, 07:08 AM

There are plenty of posts that advocate not sending the watch back to China for repairs. There were also repairers listed in the trusted dealer sections. Yes, its a bit late for that, and am sorry you might have to suffer financial loss on this. Perhaps you could have asked these questions before sending a $500 item back to a known communist country.

But surely you cannot expect the TD to be responsible for customs issues and provide you a good price. It will be an unsustainable business model. Again, sorry for your travails. But this is a replica business without ebay/amazon returns policies.

**993kimbo** · 11-14-2019, 09:41 AM

Originally Posted by Intresting

But surely you cannot expect the TD to be responsible for customs issues and provide you a good price.

I sent the watch back to the dealer for repair and it got stuck in customs and I offered to pay the customs charge and tax but the dealer will not help or even the contact the customs office and says the watch will be seized. Something is VERY dodgy here.
So yes, I do expect the TD to be responsible and sod their business model.

**Intresting** · 11-14-2019, 09:48 AM

Lets suppose the dealer than approaches Chinese customs to pick up the watch after you have paid the duties. The Chinese customs will be wary as to why this chap is getting a gift from you. They will do a search and find out what business they are in. Understand this, the Chinese government is a law unto themselves. You got to stop looking at China with western democratic ideals of individual freedom and rights.

So, I ask you, will the dealer put their entire business at risk for you by collecting from customs? Would you do it if it was your business. We note that nobody wants the customs delay. It has happened and its unfortunate and its unfortunate it is you. Again, I am very sympathetic to you and your cause as $500 is $500. But this is the nature of the rep world. Hence you will see that many posts here, particularly from the VIPs and mods, highly discourage sending the watch back to China. One ignores this to one's own peril.