
Originally Posted by
993kimbo
Are Puretime selling illegal goods then? They have a website, an address etc.
I bought this watch before joining any watch forum so I haven't read any posts.
I bought the watch from a legitimate website, the watch arrived, no customs duty to be paid, the watch went wrong, the company said send it back and we'll fix it, it all seems a fairly normal way of behaving.
I certainly didn't expect this sort of hassle, especially the company saying 'we won't collect it!' What should I do, drop it out of the sky for you and hope it lands on your workbench? Crazy way of doing business.
I've asked for a refund and they refused.
I asked them to pick up the watch and they refused.
I offered to pay all the duty and they still refused to collect it.
I can't be the first person this has happened to?