Quote Originally Posted by Ride2live View Post
If you do a search of this forum and RWI the thing that everyone who sent their watches back to China for repair have in common, is the waiting. It has taken some 3 months and others up to 6 months to get them back. And CNY is apt to delay things even more.

Chinese businesses are not Amazon or eBay; they do things on their own time at their own pace. Hence the recommendation given above to have a local respected watchsmith take a look at it. Yes, it may cost you extra but you will save on time.

So just sit back and wait and your watch will eventually be returned. Sending daily emails to China will do no good and only piss off your TD.


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Thanks for the reply. However:

1. I sent the watch back because I ordered from GF and they sent me OXF witch is a MUCH LOWER quality.
2. I am not in a hurry, but like I said…they told me they will let me know when the package is there. I only wanted for them to confirm.

PS: their english is quite good.

So is there a way to open a ticket or something like that?
Like I said, I only want them to confirm the delivery.