Hello guys thanks to you all for sharing your experiences and views.

Buyer (new member) said he learned his lesson from the hard way.
Guys I dont want him (especially a new member) to feel this way, thus I want to do my best but of course, without risking myself.
(Similar things happened to me when I bought a watch from a fellow geek here last year, the package turned up after a month)

Based on the tracking info, (checked both Australia Post and Royal Mail) the item landed UK Langley.
Royal Mail shows that it is in the delivery office near to the member's house, whom I sold it to.

I think I can claim an investigation free of charge.

In here, as I have already mentioned, I am very hesitant since this is a counterfeit product. Do you guys think making a claim would be risky because of that ?
Or should I do this claim here in Australia via Australia Post ?

Please see tracking info from both postal services of Australia and the UK.

TRACKING INFO FROM AUSTRALIA POST
In transit
Arrived at facility in destination country
1:46 pm Sat 21 May
LANGLEY (GB)

Previous event
In transit
Arrived at facility in destination country
10:25 pm Fri 20 May
LANGLEY (GB)

Previous event
Despatched
Processed through facility
1:53 pm Fri 13 May
MELBOURNE VIC

Previous event
In transit
Accepted by Australia Post
3:33 pm Thu 12 May
Richmond, VIC

TRACKING INFO FROM ROYAL MAIL
23/05/16 06:46 AT DELIVERY OFFICEWESTON SUPER MARE PDO WESTON SUPER MARE PDO
22/05/16 13:38 ON ITS WAY TOWESTON SUPER MARE PDO BRISTOL MAIL CENTRE
22/05/16 11:00 ARRIVED ATBRISTOL MAIL CENTRE BRISTOL MAIL CENTRE
21/05/16 04:46 ON ITS WAY TOBRISTOL MAIL CENTRE HEATHROW WORLDWIDE DC
20/05/16 13:25 ARRIVED IN THE UK HEATHROW WORLDWIDE DC

What do you think ? I am very interested in your views and advice.

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Quote Originally Posted by NickOT View Post
where are you sending from?
i've had similar experience recently sending to the UK where the tracking go as far as saying it's at delivery office but never updates to being delivered.
So what happened in the end ?
Did it got delivered to you ?