Package seems to be lost at the UK Royal Mail Delivery Office

[torch77]

I used the tracking number for both Australia Post and for Royal Mail (UK) postal services.

As you can see, Australia Post shows only that the package landed it the UK.
Royal Mail shows that it is in the delivery office.

I mean, if the buyer was not being honest, I think I would see at least the notification that the package is delivered. Didn't I ?

So the question remains, based on past experiences, would it be a safe bet to go after the package with providing all detailed (Sender's name surname, Recipient name surname, my postal address) information to the Royal Mail Postal Services ?

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I am calling the royal mail but nobody picks up.
Buyer asks me to go after the package, would he do this if he was lying ? Just asking, I am not sure.

[mauricio612]

I used the tracking number for both Australia Post and for Royal Mail (UK) postal services.

As you can see, Australia Post shows only that the package landed it the UK.
Royal Mail shows that it is in the delivery office.

I mean, if the buyer was not being honest, I think I would see at least the notification that the package is delivered. Didn't I ?

So the question remains, based on past experiences, would it be a safe bet to go after the package with providing all detailed (Sender's name surname, Recipient name surname, my postal address) information to the Royal Mail Postal Services ?

- - - Updated - - -

I am calling the royal mail but nobody picks up.
Buyer asks me to go after the package, would he do this if he was lying ? Just asking, I am not sure.

As the sender, you are the one who can make the claim.

We can't say for sure that the package has not been delivered because sometimes it gets delivered and the tracking never gets updated accordingly. On most occasions it is supposed to be updated though.

I would not be too worried about what's in the box. If they start an investigation, the only purpose will be to find the package, not to know what's inside.

[torch77]

As the sender, you are the one who can make the claim.

We can't say for sure that the package has not been delivered because sometimes it gets delivered and the tracking never gets updated accordingly. On most occasions it is supposed to be updated though.

I would not be too worried about what's in the box. If they start an investigation, the only purpose will be to find the package, not to know what's inside.

I agree with you thus I went ahead and started the process on Royal Mail, let's see