Quote Originally Posted by Gabytro View Post
Thanks for the reply. However:

1. I sent the watch back because I ordered from GF and they sent me OXF witch is a MUCH LOWER quality.
2. I am not in a hurry, but like I said…they told me they will let me know when the package is there. I only wanted for them to confirm.

PS: their english is quite good.

So is there a way to open a ticket or something like that?
Like I said, I only want them to confirm the delivery.
Ok. In that case the TD may need to send your watch back to OX Factory and arrange for a refund before they reach out to GF if they have your new watch in stock. Both factories may have already ceased production for CNY so responses at their ends may not have been forthcoming.

TDs don’t usually do step-by-step communication so it is why you would not have heard anything. Why they didn’t notify you when your watch arrived will have to come from them.

Yes, you can reach out to a moderator and request assistance but he will only tell you to wait until CNY is over.

You have my sympathies but keep in mind, you are working with Trusted Dealers who are not interested in stealing your money, so this will all work out. It just takes time.


Sent from my iPhone using Tapatalk