Are you sure you bought with PT here on the Forum or a repped website, there are plenty of fake websites, tretending to be of our trusted dealers.
If you bought at the correct Angus/PT, are you kidding asking about illegal goods? You are on a repforum, what do you think?
Read before you buy.
You are accusing a well respected dealer who has been around for a long time when you made basic mistakes yourself....

Quote Originally Posted by 993kimbo View Post
Are Puretime selling illegal goods then? They have a website, an address etc.

I bought this watch before joining any watch forum so I haven't read any posts.

I bought the watch from a legitimate website, the watch arrived, no customs duty to be paid, the watch went wrong, the company said send it back and we'll fix it, it all seems a fairly normal way of behaving.

I certainly didn't expect this sort of hassle, especially the company saying 'we won't collect it!' What should I do, drop it out of the sky for you and hope it lands on your workbench? Crazy way of doing business.

I've asked for a refund and they refused.
I asked them to pick up the watch and they refused.
I offered to pay all the duty and they still refused to collect it.

I can't be the first person this has happened to?